Contact
Frequently Asked Questions
Please read our FAQ before sending us a message.
We use the following payment methods:
- Credit Card – Stripe (WooPay)
- Split Payments – Klarna
- Cryptocurrencies
All transactions are secured with 128bit encryption and no card information is stored by Cactocereus Ltd. We accept Debit Cards, Credit Cards and Klarna. Please see here for a description of Klarna and their split payment options.
All orders are sent with RoyalMail 1st Class or the 24 Hour Service. Delivery times are 1 to 2 days AFTER the order has been marked as Complete (you will receive an email notifying you).
Please note:
My send days are Mondays and Thursday. The 24 Hour Service is the name of the Royal mail service and does not gurantee next day delivery. I am therefore also not guaranteeing next day delivery as I am reliant on Royal Mail’s delivery service.
When you receive the order completed email, this means that your order has been packed and the postage label purchased ready for collection.
All data is processed in accordance with GDPR regulations. Any data access requests can be directed to myself for actioning.
After your order is placed and payment has been received, your order will be sent same day / next day depending on when the order took place.